Take complete control of any endpoint with our comprehensive remote access suite
Take over any desktop with real-time screen sharing and full control capabilities
Multi-operator & multi-session support
Connect to a machine with multiple support operators simultaneously. Does the machine have multiple user sessions running? For example RDP? No worries—you can freely switch between user sessions to assist users even on larger RDS setups. Perfect for enterprise environments where multiple technicians need to collaborate or where terminal servers host dozens of concurrent user sessions.
Multi-monitor & virtual display support
Switch between displays to make sure you don't miss important information. Supporting users with multi-monitor setups? Seamlessly navigate between all connected screens. Need more screen real estate? You can also add additional virtual screens if required—perfect for headless servers or situations where the physical display isn't accessible.
Flexible access modes for any scenario
Do you need to access workstations or servers without users sitting in front of their device? No worries. Our full unattended access mode allows you to access and unlock the device from far away—perfect for after-hours maintenance or server management.
For compliance reasons, directly jumping into a user's session might not be allowed. The attended mode triggers a session request window on the user's end to either deny or allow your connection request. The notifications can be fully rebranded with your own brand design to build and maintain trust with your clients.
Branded communication with your users
Do you need to communicate with your users? Open up a company-branded support chat interface on their end and communicate your needs without having to reach for the telephone handset. Perfect for quick questions, gathering information, or providing step-by-step instructions while you work on their system.
Compliance-ready session documentation
Do you need screen recordings of your work for compliance reasons? Either manually record your support session on-demand, or force all sessions to be recorded server-side so that your employees stay compliant while supporting your users. Recordings are stored securely and can be reviewed for auditing, training, or dispute resolution purposes.
Effortless password & text input
Typing passwords remotely can be a pain—especially with 32-character complex passwords. Our send keystroke feature allows you to send passwords as keystrokes into any input field so you don't have to type them manually character by character. Works with any text field, login prompt, or application input. Everything else would just be frustrating.
Navigate and manage files on remote machines directly from the web console.
Connect to any service through end-to-end encrypted tunnels. Access RDP, SSH, MySQL, VNC, or any TCP-based service via the NetLock Relay App—without exposing ports or compromising security.
Why limit yourself to built-in visualizations? Connect your favorite database client directly to remote MySQL, PostgreSQL, or MSSQL instances. Use tools like DBeaver, HeidiSQL, or DataGrip with full functionality—indexes, query plans, and advanced features the web console simply can't provide. You're not bound to the RMM's interface anymore.
Access remote desktops via Windows Remote Desktop Client with all its features: multi-monitor support, USB redirection, audio streaming, and clipboard sync. The web-based screen control is great for quick fixes, but sometimes you need the full native experience for complex tasks.
Run database migrations, backups, or complex queries using professional tools. Connect MySQL Workbench to a client's database through a secure tunnel—no firewall changes, no exposed ports, just a seamless encrypted connection that keeps everything locked down.
Use your preferred SSH client like PuTTY, Windows Terminal, or iTerm2 with all your custom configurations, key management, and scripting capabilities. Perfect for managing Linux servers exactly the way you're used to—with your themes, shortcuts, and muscle memory intact.
Need to configure a router, NAS, or internal application? Tunnel directly to internal web interfaces without port forwarding. Access pfSense, Synology DSM, Proxmox, or any internal admin panel as if you were on the local network—securely from anywhere.
Use any machine with the NetLock agent as a gateway to the entire local network. Access printers, IoT devices, network switches, or other servers that don't have an agent installed—all through one secure tunnel. Perfect for reaching devices behind NAT or in segmented networks.
The NetLock Relay App creates a local port on your machine that tunnels traffic encrypted through your NetLock RMM backend directly to the remote device. Zero configuration on the target machine, zero exposed ports. Just connect and work.
Relay Server Demo
Video coming soon
Available for Windows, Linux & macOS
Execute commands remotely with full shell access across all platforms.
View and browse any Windows event log directly from the web console.
23
Errors
156
Warnings
1,892
Info
Built-in chat functionality to communicate with end users during support sessions.
Manage running processes and Windows services remotely from the web console.